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By Matthew C. Keegan
November 7, 2005
EZBoard's network of forums was attacked on May
30, 2005, resulting in many forums being damaged irreparably. Many forum
managers made the difficult move to PHP and are not looking back. See what
this incident has done to the once venerable message board hosting community.
For years,
EZBoard was a community
that offered relatively cheap and easy to maintain forums for managers.
Virtually anyone could register, design, and layout a site and invite their
friends to participate. Indeed, some of the largest forums on the internet are
built upon EZBoard. Unfortunately, a recent system-wide hacking attack has
destroyed the company's reputation and sent many managers packing. Let's look
at the venerable community and the fatal flaw that has toppled the company
from its perch.
Author Information:
Copyright 2005 -- Matt Keegan is
The Article Writer who writes on a variety of topics including: advocacy, automobiles, aviation, business, Christian themes, family, news, product reviews, travel, writing, and more. Samples from his portfolio are available right
online.
At one time EZBoard boasted over 14,000 web communities. Many were started by
individuals seeking a discussion forum for their favorite topics, while others
were started by business people such as myself. The reasons businesses were
attracted to EZBoard were two-fold:
1. We were not knowledgeable enough about PHP to create and manage a site for
ourselves, and
2. We did not want to go through the expense of hosting our site on a
dedicated server and, instead, used EZBoard's vast bank of computers to house
our communities.
Admittedly, reason #1 was a huge part of why I stuck with EZBoard. Sure, I
knew about vBulletin and related forums but purchasing a license from them and
managing the site on a dedicated server was a pricey option, especially since
at one time I was managing more than a dozen forums! I could handle the
variable charges incurred from being with EZBoard by paying my subscription
charges on either a quarterly, semi-annually or even yearly basis. I doubt
that I dished out more than $500-600 in any given year, so it was cost
effective for my business.
I should have known that EZBoard was not quite up to the task when their
system shut down for several days in Spring 2004 after what was supposed to be
a simple system-wide update of the forums. A few hours of down time was
extended to several days and forum administrators were left in the dark for
all of that time. More importantly, many forum members assumed the worst and
peppered many an administrator's inbox with queries. Those days were not fun;
EZBoard did recover and gave managers credits exceeding the number of days
they were down. Still, if you relied on AdSense revenue -- like I do -- you
lost big time.
History was to repeat itself on May 30, 2005, when a reported outside attack
by hackers brought down EZBoard altogether. Yes, the boards were still
working, but the majority of messages were gone and any new ones also began to
disappear. EZBoard admitted almost immediately they were hacked and were
working diligently to restore the 9000 boards affected. Soon, however, the
news came out that much of their backup files were hacked as well. Forum
managers wondered if EZBoard kept all their files on vulnerable servers or if
the attack was done internally. Messages from EZBoard management were vague
"in the interest of security" so nobody knew for sure.
As the days passed and forum managers realized that the restoral process would
only be partial and take weeks to accomplish, a steady stream of managers
began to hit the php sites to see about moving their boards. With trepidation
I visited the PHPBB2 site knowing that my skillsets were limited in this area.
However, I soon learned that this particular program was open source -- in
effect, free -- and the Flash tutorials explained everything clearly and
effectively. So, in one evening I set up the new site, transferred some files,
and gave it a launch.
The best part? In the two years since I was with EZBoard my hosting company
for web pages had upgraded their site enough to be able to house my message
boards. So, instead of having web pages on one server and my forums on
another, I could house them collectively. Most importantly, I would no longer
have to rely on EZBoard's flawed backup plans and could backup all the files
myself.
I still have one EZBoard community and I may keep it, for now. It is a small,
but very well established where it is "sitting" and I lost only 4 or 5 files
under the attack. Two of my sites I transferred to PHP and two others I
decided to delete as they were slower performers. Fortunately, I had gotten
rid of several smaller, no performing sites earlier. Still, I felt the pain of
EZBoard's hacking incident and decided the time to move was now.
So, what is the future of EZBoard? That is hard to tell. They are promising a
major upgrade which would include the ability allowing managers to back up
their own sites. That would be a very good move. However, the administrative
costs with EZBoard now exceed what managers pay with many standard web hosting
companies. Few sites are large enough to require a dedicated server, therefore
many managers will likely consider making the move away.
I was twice bitten from EZBoard and did not relish a third hit, thus my two
largest sites are now with PHPBB2. The move was time consuming, but the new
board has many more advanced features compared to EZBoard. Sure, I have more
administrative things to do -- like help AOL users who have difficulty signing
up -- but I no longer am subject to the whims of EZBoard. I am glad that a
major risk factor has been removed even with the increased administrative
responsibilities. You will be too if you decide to make the move.